The Dashboard is the main landing page users see immediately after logging into HMS. It provides a comprehensive, high-level overview of the property's status for the next 7 days, allowing users to quickly assess how the property is performing at a glance.


Designed with hotel managers and property owners in mind, the Dashboard highlights key metrics and indicators without overwhelming detail. For those who need more information, each section links to a dedicated page where users can dive deeper into specific areas of interest.


The Dashboard includes the following key sections: 

  • Today’s Activity
  • Rooms Available to Sell
  • Availability by Room Type
  • Market Pricing
  • Pricing Changes by Booking Window (Last 24 Hours)
  • Yesterday and Current Month’s Performance
  • Reports & Invoices
  • Recent Booking Activity

By simply checking the Dashboard daily, users can stay updated on property performance and take action where necessary.



Today's Activity

This section shows a summary of today's expected front office activities: Arrivals, Departures, Stay-overs and number of In-house rooms.


This section contains links to the following landing pages which contain more details: 

  1. Reservations Calendar page - view bookings in calendar format.
  2. All Reservations page - view bookings in list format.



Rooms Available to Sell

This section shows the number of rooms available for sale for the next 7 days. A red box indicates if a stop-sell has been applied to that date.


A link to the "Availability Calendar" allows users a detailed view of Available, Sold, Closed and Not Available rooms by Room Type. This landing page also includes current room rates for the next 2 years.



Availability by Room Type

This section shows a graph of sold and available room counts, broken down by room types, for the next 7 days. 

Note:

  • The light colour indicates the number of rooms available for sale. 
  • The dark colour indicates the number of rooms that have been sold. 
  • The total height represents the full inventory per room type per day.


Users can switch between table and graph view using the toggle drop-down at the top right.



Market Pricing

This section displays a 7-day comparison between the hotel’s rates and the average rate of its competitors, overlaid with the hotel’s occupancy for the same period. This visual snapshot helps users quickly assess how their hotel is positioned against its competitive set.

  • Click "Market Pricing" to explore detailed rate comparisons, pricing evolution, and data for future dates.
  • Click “Table View” to switch to a table format.



Pricing changes by Booking Window (Last 24 Hours)

This section shows the number of pricing changes made in the last 24 hours, grouped by booking windows - next 7, 30, 90 and 365 days. These updates reflect how the Revenue Management System (RMS) automatically adjusts rates in response to shifts in competitor pricing and occupancy - ensuring the hotel’s rates stay competitive and optimised at all times. 


The more pricing activity here, the more actively the RMS is working to optimise revenues for the hotel. If this section shows low or no activity, it means that the hotel is not fully leveraging the RMS and is missing out on valuable revenue opportunities.

  • Hover over the bars to view the number of pricing changes in the last 24 hours.
  • Click "Rate Change Log" to view a detailed log of pricing changes by stay date.



Yesterday and Current Month’s Performance

This section summarises the hotel's key performance metrics from yesterday and the current month (full month).


This section contains 3 groups of data: 

  1. Yesterday’s Pick up: Room nights, ADR, GRR
  2. Yesterday’s Performance: Occ%, Room nights, ADR, GRR
  3. This month’s Performance: Occ%, Room nights, ADR, GRR



Reports

This section provides hotels with quick access to the most frequently used reports: Weekly Report and Monthly Report. 

  • Weekly Report - view the hotel's weekly performance (Weekly Booked Trends) 
  • Monthly Report - view the hotel's monthly performance (Monthly Report)



Invoices

This section displays invoices requiring further actions, including the invoice number, amount due, due date, days overdue, and actions (to download or to view the invoice). 


Click “View More Invoices” to view all detailed payments between the hotel and ZUZU on the ZUZU Payments page.



Recent Activity

The Recent Activity section is collapsed by default. Click the arrow icon to expand the list.


This section displays the latest booking activities in HMS, including new confirmed bookings, modified, checked-in, checked-out, and cancelled bookings, along with the details such as the traveller name, channel booking ID, booking date, stay date, room type/rate plan, gross amount, and booking status.


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