ZUZU Hospitality Solutions

HMS users should check in all guests when they arrive at the property, updating the booking status to either One Click Check-in or Complete Check-in (read a...

A charge refers to an amount that a guest is charged for a service or product consumed while at the property. This includes room rates and other room charge...

An error message will pop up when you try to take an action that is not allowed. There are three types of error messages that you might see when using Trave...

Record and reconcile payments to or from channels in the channel folio section. Note: If ZUZU is managing invoicing for a specific channel on hotel’s be...

Watch this video for a quick overview of how to retrieve guest credit card details for reservations from connected postpay channels.   Important things ...

Since July 2021, all bookings made via the ZUZU Booking Engine must be paid or guaranteed with an alternative method of payment (AMOP). Here are ways to ide...

Majority of bookings made from direct online channels will either be prepaid or guaranteed with an alternative method of payment (AMOP). AMOPs include credi...

Upon check-out, a printed traveller folio can be given to the guest. The traveller folio contains information about the guest’s stay, including booking info...