ZUZU payments

ZUZU Payments Overview
*The ZUZU Payments page is only accessible by users with ZUZU log-in roles as hotel manager or back office.  This is the section within HMS that contain...
Mon, 25 Mar, 2024 at 11:45 AM
Invoices awaiting payment from/to ZUZU
This is the section where all the outstanding invoices are listed. This means that either the hotel or ZUZU has not received the payment associated with the...
Mon, 25 Mar, 2024 at 1:51 PM
Accessing booking details in an invoice
As of May 2021, ZUZU no longer attaches booking details to the emails sent about new invoices. This has been replaced with a Settlement Summary pdf, which c...
Mon, 25 Mar, 2024 at 12:05 PM
Unverified Past Bookings
This is a list of bookings whose status do not correspond with what is expected based on the check-in date.   For example, if today is 15 April, a booki...
Fri, 5 Apr, 2024 at 11:38 AM
Using the Search function on the ZUZU Payments page
The amount of information on the ZUZU Payments page can make it seem difficult to navigate. That is why we have built the Filter function, so that it is eas...
Fri, 5 Apr, 2024 at 12:03 PM
Understanding the ZUZU billing cycle
Invoicing arrangements for ZUZU Partners fall into one of the following 3 models: Invoice sent twice a month Invoice sent only once a month. Invoice sen...
Fri, 4 Oct, 2024 at 11:00 AM