Click here for a video walk-through of how to create a manual booking. 


1. Click on “Add new bookings” at the top of the page.

2. Fill in the form to create a new manual booking.


In The Pop-Up Form,

1. Complete traveller and key booking details. Compulsory fields are:

  • First name, last name.
  • Check-in, Check-out dates.
  • Rooms count.
  • Channel (Hotel Walk-In, DirectWebsitePostpay, HotelOfflinePostpay, HotelOfflinePrepay etc.).

2. Complete room details.

  • HMS automatically assumes booking is priced at BAR set in the system (see Availability calendar). Update total rate if this is not the case.

3. In a multi-night booking, click on the arrow dropdown to edit daily rate breakdown (only if if total rate should not be split equally across nights).

4. Book date is defaulted to today. Update if otherwise.

5. Add booking notes, if any.

6. You may choose to trigger a booking confirmation email to yourself and/or the traveller.

7. Select one of the check-in options provided.


Manual reservations can also be created from the Reservations Calendar.  


Can't find your answer? Contact the ZUZU Helpline


Tags: Create manual bookings, manual bookings, create, All Reservations page, add new bookings, pop-up, traveller details, booking details, first name, last name, check-in dates, check-out dates, rooms count, channel, room details, bookings, multi-night booking, total rate sell, book date, booking confirmation email, check-in option