Hotel website and Booking engine

Does my hotel need a booking engine if we already have a website?
A hotel website and booking engine are two different things. A Hotel Website serves the purpose of providing information about the property to travellers. ...
Fri, 5 Apr, 2024 at 5:29 PM
How do I connect my ZUZU booking engine to my hotel's website?
If you already have a website for your property you can simply connect it to your new ZUZU booking engine.  (If you do not know whether you have a ZUZU boo...
Thu, 11 Apr, 2024 at 2:12 PM
Can I get bookings via my hotel's Facebook business page?
Sure you can! Simply connect it to your ZUZU booking engine with these steps: 1. Open your Facebook Profile. Make sure you have a page dedicated to your...
Fri, 5 Apr, 2024 at 5:57 PM
Can I get bookings via my hotel's Instagram business page?
Most definitely! You can add a clickable URL to your Instagram profile section that takes followers to your ZUZU booking engine or website.  You can do ...
Wed, 13 Mar, 2024 at 6:38 PM
How do I update photos of my hotel on the Booking Engine?
To learn how to upload photos to HMS for the Booking Engine, read this article. Can't find your answer? Contact the ZUZU Helpline Tags:...
Sat, 6 Apr, 2024 at 3:43 PM
How do I resize my photos which are too large to be uploaded on HMS?
All Windows 10 PCs come preinstalled with two applications that can be used to resize photos - (1) Photos and (2) Paint.  Note that these apps are good for ...
Sat, 6 Apr, 2024 at 4:11 PM
How can my guest modify a prepaid booking from the Booking Engine?
If guests need to modify their reservation, they should contact the hotel directly. Hotel users can make the modifications in HMS. Guests are not able to ma...
Sat, 6 Apr, 2024 at 4:25 PM
What happens if I decide to waive/change my policies for a given booking? (Such as changing cancellation amounts, waiving a no show,...)
When you mark a direct booking as a no-show in HMS, you will have the option of either following the no-show policy or to waive the no-show penalty. If you ...
Sat, 6 Apr, 2024 at 6:53 PM
Our regular guests do not have credit/debit cards. Does this mean they cannot make their bookings online?
ZUZU Hospitality is a preferred Google Preferred Partner. This means that your hotel’s direct booking link will be displayed to users across the Google Hote...
Sat, 6 Apr, 2024 at 6:58 PM
What payment types are accepted on the booking engine?
1. Credit and Debit cards Credit and debit cards, using most global and local payment methods (eg. American Express, China UnionPay, Diners, JCB, Mastercar...
Sun, 7 Apr, 2024 at 1:09 AM