An error message in Traveller Payments is returned in these situations:
1. When the Traveller Payment amount is > than the Owed Amount
2. When the Refund amount is > than the Settled Amount
3. When the booking has a 0.00 balance and is in Cancelled, No Show or Checked-out status
Read this article to understand when a booking is editable and when it is not: Edit a Manual/Direct Booking
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Tags: Error message, traveller payments, payment details, booking, traveller payment amount, refund amount, settled amount, owed amount, cancelled booking, balance, noshow, checked-out status