Question: How do I add an offline (manual booking)?
Answer: Offline (manual bookings) can be added through the Reservations calendar page or the All reservations page.
Option 1: Reservations Calendar
To access the Reservations calendar,
There are 2 ways you can create a new manual booking on the reservations calendar.
1. Click on “Add new bookings” at the top of the page.
OR
2. Hover on the room and check-in date on which you would like to create the booking within the calendar. Click on the box (with a + sign) that appears.
In The Pop-Up Form,
1. Complete traveller and key booking details. Compulsory fields are:
- First name, last name.
- Check-in, Check-out dates.
- Rooms count.
- Channel (Hotel Walk-In, DirectWebsitePostpay, HotelOfflinePostpay, HotelOfflinePrepay etc.).
2. Complete room details.
- HMS automatically assumes booking is priced at BAR set in the system (see Availability calendar). Update total rate if this is not the case.
3. In a multi-night booking, click on the arrow dropdown to edit daily rate breakdown (only if if total rate should not be split equally across nights).
4. Book date is defaulted to today. Update if otherwise.
5. Add booking notes, if any.
6. You may choose to trigger a booking confirmation email to yourself and/or the traveller.
7. Select one of the check-in options provided.
New manual booking is now reflected in the reservations calendar.
Option 2: All Reservations
To access All reservations,
1. Click on “Add new bookings” at the top of the page.
2. Fill in the form to create a new manual booking.
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Tags: Offline booking, manual booking, add booking manually, create reservation, reservations calendar, all reservations, add new bookings, traveller details, booking details, room details, book date, notes, booking confirmation email