Every time a guest sends you a review on Expedia, you will receive an email notification on the “OTA Extranets” email address defined during onboarding.
This is an example of what the email looks like:
Please reach out to us if you do not receive this email.
To post a response, you need to log into your Expedia extranet account. You can use the same log-in details that you had before joining ZUZU. If ZUZU had created your existing listing on Expedia, you should have received an invitation email to create an account. Please contact the ZUZU Support Team if this is not the case.
Can't find your answer? Contact the ZUZU Helpline
Tags: Respond to Expedia reviews, post response to guest reviews, Expedia, guest reviews, respond, Expedia extranet account, manage guest feedback, OTA Extranets