Every time a guest sends you a message on Agoda, you will receive an email notification on the “OTA Extranets” email address defined during your onboarding with ZUZU.
This is an example of what the email should look like:
Please reach out to us if you do not receive this email.
To answer, you can reply to this email like any other email, and it will be sent to your guest directly.
Can't find your answer? Contact the ZUZU Helpline
Tags: Reply to guest messages, Agoda, reply, guest messages, OTA Extranets, email notification, ZUZU support