View Cancellation Policy and Modifications
1. At the bottom of the booking card, drag the scroll bar to the right.
2. Past booking notes, you’ll see the cancellation policy card. Click to expand.
3. Past cancellation policy, you’ll see the history of Booking modifications (if any). Click to expand.
Understanding the cancellation text on the booking card
1. Cancellation policy
This is a short description of the cancellation policy that is applicable on this booking.
2. Current cancellation status
This indicates the cancellation policy that is applicable to this booking at the current moment.
Example: Assuming that a booking has a check-in date of 15 May and the cancellation policy is "Refundable up to 3 days before check-in",
- If the current date is 10 May (5 days before check-in), then the current cancellation status will be "Refundable"
- If the current date is 13 May (2 days before check-in), then the current cancellation status will be "Non-refundable"
3. Cancellation policy remarks
This is a full description of the cancellation policy that is applicable on this booking.
4. No-show policy
This is the policy that will be applied to the booking if the guest does not arrive on the check-in date that is indicated on the booking card. Usually, this will follow the cancellation policy.
View net rate breakdown
Click on the calendar icon next to the total net rate to see net rate breakdown by day (in the dropdown).
Can't find your answer? Contact the ZUZU Helpline:
+62 857-7866-6206 (ID/MY) 
+66 6-1993-8383 (TH) 
+84-938-847-326 (VN)
Tags: Cancellation policy, booking modifications, booking card, drag, scroll bar, current cancellation status, cancellation policy remarks, no-show policy, noshow, calendar icon, net rate breakdown, total net rate