Terms to Know Before Reviewing Occupancy Report!
Recap of Inventory Status Breakdown:
- Available – rooms left for sale.
- Sold – rooms already sold.
- Closed – rooms blocked for reasons such as renovation, aircon repair etc.
- Room closures are applied through the Rooms page (not through calendar).
- Room count – Total no. of rooms (of a specific room type) in the hotel.
- Not Available = Total room count less (Available + Sold + Closed).
- Not Available rooms are basically inventory deductions that are not accounted for. This occurs when hotel goes into the calendar and reduce availability without creating a manual booking or applying proper room closure.
In summary, 1 + 2 + 3 + 5 = 4.
Various Types of Occupancy Definitions
Things to Note:
A hotel that is using HMS properly as a property management system and is reliant on HMS for accurate reporting should ensure that:
- The total (and not partial) no. of rooms under each room type in the property is set up in HMS.
- All bookings that do not flow automatically into HMS (such as offline bookings) are created as manual bookings in HMS.
- Room closures are properly applied through the Rooms section rather than deducting inventory from the availability calendar.
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Tags: Occupancy definitions, inventory status breakdown, available, sold, closed, room count, not available, occupancy type, definition