For who: Front office

What is this training about: Hotels are highly encouraged to take this training before Day 1 on HMS. This video covers all essential functions that will ensure that critical operations can be run smoothly.


Scroll down to see videos in other languages.


Language: English

Topic start time:

00:33 Dashboard 

01:55 All reservations 

06:46 Booking card 

13:15 Reservations Calendar 

19:33 Availability calendar 

27:10 Manual bookings 

31:51 Guest credit cards 

33:43 Update no shows 

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Language: Bahasa

Topic start time:

00:41 Dashboard

02:02 All Reservations

07:15 Booking Card

14:40 Reservations Calendar

23:01 Availability Calendar

30:36 Manual Bookings

35:15 Guest Credit Cards

37:37 Marking No Shows




Language: Thai

Topic start time:

00:13 All reservations

05:58 Availability calendar

15:57 Booking card

24:44 Manual bookings

31:17 Update no shows

32:53 Guest credit cards




Language: Vietnamese

Topic start time:

00:13 All reservations

06:00 Availability calendar

15:46 Booking card

24:35 Manual bookings

29:35 Update no shows

32:00 Guest credit cards




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Tags: Front office training, HMS tutorial, user guide