Columns in "Unreconciled payments from/to Channels" explained


1. For Postpay channels, the following columns will be populated

  1. Original hotel pay to channel = total amount due to channel based on booking details
  2. Settled = payments to channel previously added on booking card
  3. Balance to pay to channel = A – B = remaining amount to be paid to channel


2. For Prepay channels, the following columns will be populated

  1. Original hotel collect from channel = total amount to be paid by channel based on booking details
  2. Settled = payments from channel previously added on booking card
  3. Balance to collect from channel = A – B = remaining amount to be paid by channel


3. Total balance for each booking is calculated by balance to collect from channel less balance to pay to channel


Reconciliation of these payments on the Channel payments page is to bring C to 0 by finalizing B (add total or remaining payments) and assigning any differences between A and B as bad debt or breakage.


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Tags: Unreconciled payments, postpay channels, prepay channels, payment reconciliation, channel payments