By default, the cashier report defaults to payments made TODAY.
Select Date Range
- Click on the selected date range to choose a new (pre-defined) period from the dropdown.
- Alternatively, click on the second dropdown to select a customized date range.
Understanding Payments
Each line item represents one payment. If multiple payments were made by a customer who only has one room reservation, these would show up as multiple line items.
A payment from hotel to a traveller is displayed as a negative amount.
A payment from a traveller to hotel is displayed as a positive amount.
A payment from hotel to a channel is displayed as a negative amount.
A payment from a channel to hotel is displayed as a positive amount.
Click on the Channel booking ID or ZUZU room ID to open the booking card to see traveller folio details.
Click on the Channel booking ID or ZUZU room ID to open the booking card to see channel folio details.
See Totals by Payment Method and Grand Total
In the below example – On 28 Oct 2019, the hotel received Net payments (payments received from travellers/channels less payments to travellers/channels) of $73.22 by Cash, $267.70 by Credit Card and 0 payments by Bank transfer, resulting in a Grand total of $340.92.
See Payment Activities
Hotels can precisely keep track of all payment activities. 'Posting date/time' allows users to search and filter payments within specific timeframes.
- Sort payments by clicking the 'Posting date/time'.
- Users can customise the timestamp for a specific date and time range (select Descending order to see the most recent payments at the top).
This functionality is particularly useful for tracking payment activities submitted by staff who work in shifts. In this example, users would like to see the payments activities from 1 March until 4 March, ending at 23:59:59, in Descending order. 
You can see the list of all payment activities submitted by Sisca during the latest shift (highlighted in blue rectangle), displayed at the top of the table, followed by other payment activities submitted by Farida in the previous shift (highlighted in pink rectangle). 
Each report can be printed and downloaded as an .xls file. Click on one of these icons to do it. 
Can't find your answer? Contact the ZUZU Helpline
Tags: Cashier report, payment navigation, date range selection, negative amount, positive amount, channel booking ID, ZUZU room ID, booking cards, traveller folio details, payment details, payment methods, grand total, payment activities, tracking payments, posting date/time, working in shifts