The Cashier report is a list of all payments recorded in HMS and consists of:
- Payments to and from travellers.
- Payments to and from channels.
The cashier report is a list of:
1. Direct Payments between Traveller and Hotel. This includes:
- Traveller payments for Postpay room charges and other chargeable items (in-room dining, laundry services etc.).
- Deposits collected and refunded, as well as payment refunds to travellers.
• Any payments not made directly to hotel such as the room charges paid in advance by traveller to a Prepay channel (e.g. Expedia) are not included.
• Note that a cashier report is not a revenue report – a transaction such as a deposit payment is included in the cashier report although it is not a revenue item for the hotel.
2. Payments To and From Channels. This includes:
- Room charges (net of OTA commission) that Prepay channels (e.g. Agoda) pay to hotel.
- Commissions hotel pays to Postpay channels (e.g. Booking.com) for room bookings.
Note: These payments will only appear in the cashier report if the hotel (1) posts traveller payments/refunds through the booking card, and (2) posts channel payments through the booking card or Channel payments section. In other words, these are actual payments and not expected payments.
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Tags: Cashier report, payments, traveller payments, channel payments, deposits, refunds, room charges, commissions, prepay channels, postpay channels